Terms of Service

Last Updated: September 10, 2026

Welcome to DeLeonFoods.net. These Terms of Service (“Terms”) govern your access to and use of DeLeonFoods.net (the “Website”) and the online services, features, content, and functionality made available by De Leon Foods (“De Leon Foods,” “we,” “us,” or “our”).

By accessing, browsing, or using this Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. ABOUT DE LEON FOODS

De Leon Foods is a Washington-based food business offering grocery products, Mexican and Latin specialty foods, fresh food products, restaurant and deli offerings, and related products and services.

The Website provides information about De Leon Foods, our locations, products, services, menus, promotions, and other offerings. Certain products or services may also be made available for ordering, purchasing, reservation, pickup, delivery, or other transactions either directly through the Website or through third-party services.

2. ELIGIBILITY AND USE OF THE WEBSITE

You may use this Website only for lawful purposes and in accordance with these Terms.

By using the Website, you represent that you have the legal capacity to agree to these Terms. If you are using the Website on behalf of a company, organization, or other entity, you represent that you are authorized to accept these Terms on its behalf.

You agree not to use the Website in any way that violates applicable federal, state, or local laws or regulations.

3. PERMITTED USE

De Leon Foods grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Website for your personal, non-commercial use unless we expressly authorize otherwise.

You may view, access, and use Website content for purposes such as:

  • Learning about De Leon Foods

  • Viewing information about our products and services

  • Viewing menus, store information, hours, or locations

  • Contacting us

  • Participating in promotions where available

  • Placing orders or making purchases where those services are offered

  • Accessing other features that we make available through the Website

This permission does not transfer any ownership rights in the Website or its content to you.

4. PROHIBITED CONDUCT

When using the Website, you agree that you will not:

  • Use the Website for an unlawful, fraudulent, or malicious purpose

  • Attempt to gain unauthorized access to the Website, servers, accounts, databases, or systems

  • Interfere with or disrupt the operation or security of the Website

  • Introduce viruses, malware, malicious code, or other harmful technologies

  • Attempt to bypass Website security or access restrictions

  • Scrape, crawl, harvest, copy, or systematically collect Website information using automated means without our permission

  • Impersonate another person or misrepresent your identity or affiliation

  • Submit false, misleading, fraudulent, threatening, defamatory, obscene, or otherwise unlawful material

  • Use Website content to infringe the intellectual property or other rights of De Leon Foods or another party

  • Reproduce, distribute, sell, license, modify, or commercially exploit Website content without authorization

  • Use the Website in a manner that could damage De Leon Foods, interfere with another user’s experience, or place an unreasonable burden on our systems

We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.

5. PRODUCT AND SERVICE INFORMATION

We make reasonable efforts to provide accurate descriptions, images, menus, ingredients, prices, availability, and other information concerning our products and services.

However, information displayed online may occasionally contain errors, omissions, inaccuracies, or outdated information.

Product packaging, appearance, ingredients, recipes, sizes, prices, availability, and other characteristics may change without notice.

Images appearing on the Website are provided for informational or illustrative purposes and may not exactly represent the product you receive.

We reserve the right to correct errors or update information at any time without prior notice.

6. PRICING AND AVAILABILITY

Prices and product availability are subject to change without notice.

Prices displayed on the Website may differ from prices available at a particular De Leon Foods location, through a delivery provider, through a third-party ordering service, or as part of a particular promotion.

Taxes, service fees, delivery fees, gratuities, and other applicable charges may be added to an order where appropriate.

We do not guarantee that any product, menu item, service, promotion, or advertised price will remain available.

If an error affects an order or transaction, we reserve the right, to the extent permitted by law, to correct the error, contact you for instructions, substitute an item with your approval where appropriate, or cancel and refund the affected portion of the transaction.

7. ONLINE ORDERS AND PURCHASES

If the Website allows you to purchase or order products or services, you agree to provide current, complete, and accurate information necessary to complete the transaction.

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including because of:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraud

  • Payment problems

  • Technical errors

  • Quantity limitations

  • Legal or regulatory requirements

  • Circumstances beyond our reasonable control

If payment has already been collected for an order that we cancel, the appropriate amount will be refunded in accordance with the applicable payment provider’s processing procedures.

Submission of an order does not necessarily constitute final acceptance of that order.

8. PAYMENT PROCESSING

Payments made through the Website may be processed by third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable charges associated with your transaction.

Third-party payment processors may have their own terms of service and privacy policies that apply to your transaction.

De Leon Foods is not responsible for delays, errors, interruptions, or other issues caused solely by a third-party payment processor, except where responsibility cannot legally be excluded.

9. PICKUP AND DELIVERY

When pickup or delivery services are offered, estimated preparation, pickup, and delivery times are estimates only and are not guaranteed.

Delays may occur due to order volume, traffic, weather, product availability, staffing, third-party delivery providers, or circumstances outside our reasonable control.

Customers are responsible for providing accurate pickup, delivery, and contact information.

Third-party delivery services may be governed by separate terms and conditions established by the delivery provider.

Risk associated with delivery may transfer as provided by applicable law and the terms governing the applicable delivery service.

10. FOOD ALLERGIES AND DIETARY INFORMATION

De Leon Foods offers a variety of foods and products that may contain or come into contact with allergens.

Products prepared, handled, packaged, or sold by De Leon Foods may contain or come into contact with common allergens, including but not limited to milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, sesame, and soy.

Although we may provide ingredient, dietary, or allergen-related information, we cannot guarantee that any prepared food or product is completely free from allergens or cross-contact unless expressly stated otherwise.

Product manufacturers may also change ingredients, formulations, manufacturing processes, or labeling without prior notice to De Leon Foods.

Customers with food allergies, sensitivities, dietary restrictions, or other food-related concerns should review current product labels and communicate their needs to De Leon Foods staff before purchasing or consuming a product.

Website information should not be relied upon as medical or nutritional advice.

11. NUTRITIONAL INFORMATION

Any nutritional, ingredient, recipe, health, or dietary information provided through the Website is offered for general informational purposes only.

Information may vary based on preparation methods, ingredient substitutions, portion sizes, manufacturers, recipes, or other factors.

Nothing on the Website is intended to constitute medical, health, nutritional, or dietary advice from a qualified healthcare professional.

If you have specific medical or dietary concerns, consult an appropriate healthcare professional.

12. PROMOTIONS, COUPONS, CONTESTS, AND SPECIAL OFFERS

From time to time, De Leon Foods may offer discounts, coupons, giveaways, contests, sweepstakes, promotional codes, or other special offers.

Additional terms, eligibility requirements, expiration dates, limitations, or official rules may apply to a particular promotion.

Unless otherwise stated:

  • Promotions have no cash value

  • Offers may not be combined

  • Offers are subject to availability

  • Quantity or purchase limitations may apply

  • Promotions may be limited to participating locations

  • Promotional codes must be used during the applicable promotional period

  • De Leon Foods may modify or discontinue promotions as permitted by law

If specific promotional rules conflict with these Terms, the specific rules governing that promotion will control with respect to the promotion.

13. GIFT CARDS

If De Leon Foods offers gift cards, gift certificates, or similar stored-value products, additional terms may apply.

Gift cards are subject to applicable Washington and federal laws concerning expiration dates, fees, redemption, and unclaimed property.

Lost or stolen gift cards may not be replaceable except where required by law or where proof of purchase and sufficient identifying information are available.

Any specific terms provided with a gift card or at the time of purchase will apply in addition to these Terms.

14. THIRD-PARTY SERVICES AND LINKS

The Website may contain links to or integrations with third-party websites and services, including social media platforms, maps, payment processors, delivery providers, ordering systems, or other external services.

These third-party services are not controlled by De Leon Foods.

Your use of a third-party website or service is governed by that third party’s own terms, policies, and practices.

We are not responsible for the content, availability, privacy practices, security, accuracy, or operation of third-party services.

A link to a third-party service does not necessarily constitute an endorsement by De Leon Foods.

15. INTELLECTUAL PROPERTY

The Website and its contents, including text, photographs, graphics, illustrations, designs, logos, trademarks, service marks, product names, videos, Website layouts, and other materials, are owned by or licensed to De Leon Foods and are protected by applicable intellectual property laws.

The De Leon Foods name, logos, branding, and related marks may not be used without our prior written permission.

Except as expressly permitted by these Terms, you may not reproduce, copy, modify, publish, distribute, transmit, display, sell, license, create derivative works from, or commercially exploit Website content without prior authorization from the applicable rights holder.

16. USER SUBMISSIONS AND COMMUNICATIONS

If you submit comments, reviews, photographs, feedback, suggestions, recipes, testimonials, or other content to De Leon Foods, you represent that you have the right to submit that material and that doing so does not violate another person’s intellectual property, privacy, publicity, or other legal rights.

Unless we specifically agree otherwise, feedback and suggestions concerning our business, products, or services may be used by De Leon Foods without an obligation to compensate you.

Personal information included in communications or submissions will be handled in accordance with our Privacy Policy.

17. COPYRIGHT CONCERNS

De Leon Foods respects intellectual property rights.

If you believe material appearing on our Website infringes your copyright or other intellectual property rights, please contact us with sufficient information to identify the material and explain the basis of your claim.

We may remove or restrict access to content when appropriate.

18. WEBSITE AVAILABILITY

We aim to maintain a reliable and accessible Website, but we do not guarantee uninterrupted or error-free operation.

The Website may occasionally be unavailable because of maintenance, updates, technical problems, network interruptions, security concerns, circumstances outside our control, or other reasons.

We may modify, suspend, discontinue, or restrict any portion of the Website at any time.

19. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

DE LEON FOODS MAKES NO WARRANTY THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTIES THAT MAY OTHERWISE ARISE FROM USE OF THE WEBSITE.

Nothing in these Terms excludes any warranty, guarantee, or consumer protection that cannot legally be excluded.

20. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DE LEON FOODS AND ITS OWNERS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

Nothing in these Terms is intended to waive rights or remedies provided to consumers that cannot legally be waived.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless De Leon Foods and its owners, affiliates, officers, employees, and agents from claims, damages, liabilities, losses, and reasonable costs arising from your unlawful misuse of the Website, your violation of these Terms, or your infringement of another person’s rights.

This provision does not require you to indemnify De Leon Foods for conduct for which indemnification cannot legally be required.

22. PRIVACY

Your use of the Website is also subject to the De Leon Foods Privacy Policy.

Our Privacy Policy describes how we collect, use, disclose, and protect personal information associated with your use of the Website and your interactions with De Leon Foods.

Please review the Privacy Policy before using the Website or submitting personal information.

23. CHANGES TO THESE TERMS

We may revise these Terms periodically to reflect changes to our Website, products, services, business practices, or applicable laws.

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Changes become effective when posted unless a different effective date is stated or applicable law requires otherwise.

Your continued use of the Website after revised Terms become effective constitutes your acceptance of the revised Terms to the extent permitted by law.

24. TERMINATION

We reserve the right to suspend, restrict, or terminate access to all or part of the Website if we reasonably believe a user has violated these Terms, engaged in fraudulent or unlawful activity, threatened the security or operation of the Website, or otherwise misused our services.

Provisions that by their nature should survive termination will remain in effect after termination.

25. GOVERNING LAW

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising from these Terms or use of the Website will be subject to the jurisdiction of the appropriate state or federal courts located in Washington State.

Nothing in this section prevents a consumer from exercising rights regarding jurisdiction or venue that cannot legally be waived.

26. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

27. NO WAIVER

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

A waiver will be effective only when made in writing by an authorized representative of De Leon Foods.

28. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional terms or rules applicable to particular products, services, transactions, or promotions, constitute the agreement between you and De Leon Foods concerning your use of the Website.

If specific terms provided for a particular service or promotion conflict with these Terms, the specific terms will control with respect to that service or promotion.

29. CONTACT US

If you have questions about these Terms of Service, please contact:

De Leon Foods
102 E. Francis Ave.
Spokane, WA 99208
Phone: (509) 483-3033

De Leon Foods – Spokane Valley
15530 E. Sprague Ave.
Spokane Valley, WA 99037
Phone: (509) 926-5009

You may also contact us through the contact form available on DeLeonFoods.net.